In order to operate CDB services and to reduce the risk of fraud, CDB, LLC (“CDB” or “we”) must ask you to provide us information about yourself and your credit card and/or bank account. This Privacy Policy describes the information we collect and how we use that information. CDB takes the privacy of your personal information very seriously and will use your information only in accordance with the terms of this Privacy Policy. We will not sell or rent your personally identifiable information or a list of our customers to third parties. This Privacy Policy applies to all services that are offered directly by CDB, Inc. and does not apply to services offered by other entities.
If you have questions or concerns regarding this Privacy Policy, you should contact us.
Collection of Personal Information
CDB explicitly asks when it needs information that personally identifies you ("Personal Information") pertinent to the specific product or service you are choosing to use or when subscribing to the CDB services. This information can include your e-mail address, name, address, telephone number, and credit card number, as applicable. CDB also may ask for non-personal information or demographic information.
CDB also collects personal information through the use of offline customer relation operations. The information collected during the use of calls may be recorded as stated in the greeting message and merged with personal information you have previously shared with this CDB.com website and is used in accordance with this Privacy Statement.
Use of Personal Information
CDB and our affiliates and service partners use your personal information to operate the CDB site and to provide the services you have requested. The information is also used to communicate with you regarding your CDB account(s) by sending out periodic newsletters that are considered as essential to the operation of the service. We also use your e-mail address to respond to incoming service and support requests from you, to collect customer feedback, customer satisfaction surveys, and other service informational mailings.
We ask for your postal address because some of our services require a mailing address so that we can completely perform the service. For example, we need your postal address for our Merchant Account Services.
CDB may disclose your Personal Information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on CDB LLC, CDB.com website; (b) protect and defend the rights or property of CDB LLC, CDB.com website, the site or the users of CDB; or, (c) act under exigent circumstances to protect the personal safety of users of CDB LLC, CDB.com website or the public.
Personally identifiable information collected by CDB may be stored and processed in the United States or any other country in which CDB or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country.
Sharing of Personal Information with Other Companies
Except as otherwise described in this statement, CDB will share your personal information with other companies only with your consent. For example, when subscribing to a service which involves a third party to facilitate the service your personal information will be shared. Merchant Services, for example, provides your contact information to affiliate program owners only with your consent so they can respond to specific customer requests to join their affiliate networks. Without this relationship, Merchant Services could not provide its service to you. These uses of personal information are primary to the operation of the site.
We occasionally hire other companies to provide limited services on our behalf, such as packaging and delivering purchases and other mailings, providing customer service, performing statistical analysis of our services, or providing other essential elements of the site. We will only provide those companies the personal information they need to deliver the product or service, and they are prohibited from using that information for any other purpose. For example, CDB shares your personal information with third parties to collect and merge your personal information into your CDB profile for an improved and personalized customer experience on this Web site.
Control of Personal Information
As part of your participation in any of the CDB services, CDB allows you to elect to receive certain information and e-mail from CDB and its service partners. There are two types of information sent to CDB, customers: 1) account specific information; and, 2) promotional and customer feedback information.
Account specific communications include information that is essential for the CDB service to operate properly. This includes the initial welcome mail describing features and guides to a particular service. It also includes any communications describing any changes or updates to a particular service or billing schedule. Because account specific communications are essential to providing the customer with the most current information on CDB services these types of communications will be sent to all CDB customers when appropriate. These types of communications are considered an essential part of the service for which you have signed-up for and you will not be able to unsubscribe from such mailings.
Please be aware that this Privacy Statement and the choices you make on this site will not necessarily apply to personal information you may have provided to CDB in the context of other, separately operated, CDB products or services.
Security of Personal Information
CDB secures your personal information from unauthorized access, use or disclosure. CDB secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When sensitive personal information (such as a credit card number and other financial information) is transmitted over the Internet, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Use of Privacy Statements by CDB Partners and Affiliates
While CDB supports other web site operators using CDB services complying with these principles, you should carefully examine the privacy statements of sites that are provide services for the CDB website. Personal information that you choose to provide to other web sites will be subject to the privacy policies of that specific web site.
Changes to these Statements
CDB will occasionally update this Privacy Statement to reflect company and customer feedback. When CDB posts changes to this Statement, we will also revise the "last updated" date at the top of the Privacy Statement. If there are material changes to this Statement, CDB will notify you by placing prominent notice on the Web site. CDB encourages you to periodically review this Statement to be informed of how CDB LLC is protecting your information.
Contact Information
If you have any questions regarding this Privacy Statement, please contact us.
CDB Privacy Policy
CDB LLC.
P.O Box 160188
Altamonte Springs, FL 32716-0188
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